Get Help Now — Phone, Email, Chat

Call us at 212-343-1122

We’re on the phones Monday through Friday from 9am to 5pm. You can also leave a message at any time and we will call you back. We accept collect calls from incarcerated parents.

EMAIL US your questions. They will be answered as soon as possible, no more than 3 days after you send it to:

SECURE EMAIL HOTLINE If you prefer, you can access LIFT's secure email hotline.

LIVE CHAT with us. Instant message support is available from 12pm-3pm on Tuesdays, Wednesdays, and Thursdays.

If you have a case in family court anywhere in New York State and need to get help now, contact LIFT. Our Bilingual English/Spanish staff is ready to answer your questions, assist you in understanding your legal options, and help you find resources in your neighborhood.

Here are some common questions we receive:

  • "I was told to serve court papers, what do I do now?"
  • “My wages are being garnished because the Child Support Collection Unit thinks I am someone else, how can I make this stop?”
  • “Can you tell me how I can get custody of my granddaughter?”